Question Description
I’m stuck on a Health & Medical question and need an explanation.
1. What are the issues in this case?
2. How could some of these issues have been avoided? What should the employees have done?
3. How would a much better understanding of the patient's culture improved this situation?
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Explanation & Answer
Attached.
Running head: SURNAME
1
Diversity Case
Student’s Name
Institution
SURNAME
2
What are the issues in this case?
There are various issues within this case. One of the issues is language barrier where Mr.
Khil could not converse using English. The hospital offered to arrange for a translator but they
declined the offer since the patient’s daughter could converse in English. It is the obligation of
the hospital to provide the translation services. Another issue is that of having dozens of relatives
in Mr. Khil’s semi private room at the same time. Their presence was disruptive to the patient on
the other bed sharing the room as well...