University of San Diego Clueing in Customers Article Reflection Paper

User Generated

e1xnyu

Business Finance

University of San Diego

Description

write a two page reflection about the article attached below

Unformatted Attachment Preview

User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Explanation & Answer

Attached.

Running Head: REFLECTION

1

Article Reflection
Student’s Name
University Name
Course
Date

REFLECTION

2

Article Reflection
After reading the article, Clueing in Customers written by Leonard Berry and Neeli
Bendapudi (2003) has helped me understand a different concept such as competitive advantage,
how organizations can survive in a competitive environment by using evidence-based
management approaches, and also how it is essential to embrace evidence-based management
approach. It is clear that customers always look for organizations that have indicators of quality
in terms of products and services. From the article, the Mayo clinic uses this approach to gain
several customer patients in their hospitals. The report emphasizes that customers should always
come first, which is a crucial thing to consider in any other business enterprise (Berry &
Bendapudi, 2003)
Evidence-based management helps enterprises put their right approa...


Anonymous
Just what I was looking for! Super helpful.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4